Closed Captioning

Access is pleased to offer closed captioning on long-form content and certain other content that it makes available on television and online via websites and apps on mobile devices. Videos with closed captioning will have a “CC” icon in the player controls. Just tap to enable or disable.

To report an issue or concern regarding closed captioning on AccessOnline.com, please contact us at [email protected].

Please detail your issue or concern by providing the following information:

  • Name of the program
  • URL of video in question
  • Description of the issue (e.g., missing captions on a particular episode, captions cut off, timing is off)
  • Approximate time and date that the issue occurred
  • Your name and contact information including mailing address, email and phone number

Written complaints concerning captioning on AccessHollywood.com made available online or through mobile apps may be sent to:

Margaret Tobey
Vice President Regulatory Affairs
NBCUniversal
300 New Jersey Ave. NW
Washington, DC, 20001-2030

Phone: 202-524-6401
Fax: 202-524-6411
[email protected]